My husband and I happened upon Dawn Ernst-Smith quite by accident when we were both selling our home and seeking a transitional rental property. It was the most fortuitous accident I could have asked for. Dawn is not only a top notch professional realtor, she is the sweetest, kindest and most patient woman you could meet. The sale of our home was already listed with another realtor and was taking some time. Dawn kept in touch with us by e mail and text offering rental properties for us to consider so that we would be ready and our move would be smooth and seamless. She took us to several properties that offered a variety of options and met our lofty must have list. Dawn was extremely well informed on associated subjects like basic home construction which allowed us to review properties confidently. When it came time to sign a lease Dawn reviewed every document and was again very learned in the entire process. She exudes confidence in an unassuming manner and is a true pleasure to work with. She was expedient in all her written and verbal communications to us and to the property management company on our behalf. Dawn patiently spent four plus hours doing a walk through of the rental property with me. Her patience and knowledge as we reviewed the condition of the property was unparalleled and she also helped me navigate the tedious paperwork that was due to the property management company. Through the entire process Dawn calmly provided insightful advice, a critical eye and helping hands. She made me feel like family. I will remain in touch with Dawn not because I need a realtor at this point but because I admire her I truly like and trust her and want to count her in